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Privacy & data

My Telly Privacy Policy

How My Telly handles the information you choose to provide, account personalisation, cookies and advertising technologies.

Applies to mytelly.co.uk Accounts, listings and advertising
Overview Advertising Accounts Cookies Release

Policy at a glance

The key points, before the detail

01

Information you provide

Personal information is collected when you knowingly provide it to My Telly.

02

Your personal guide

Account details and viewing choices support personalised schedules and programme alerts.

03

Cookies & advertising

Cookies and similar technologies may support site features, analytics and advertising.

04

Account control

You may delete your My Telly account through the website or contact us for assistance.

01

Our commitment

About this Privacy Statement

My Telly is committed to your privacy and security. We will not sell, share or rent your personal information to others in ways different to those stated in this statement.

This Privacy Statement sets out:

  • what information we collect and how we collect it;
  • how we use that information;
  • who the information is provided to;
  • what procedures are in place to prevent the loss, misuse or alteration of information under our control; and
  • how you can correct any inaccuracies in personal information collected by us.

Personal information

We will not collect any personal information about you except when you knowingly provide it. Personal information is information that can identify you personally, for example your name or email address.

We will not reveal personal information we collect to third parties.

02

Advertising technology

Mediavine Programmatic Advertising

Policy text version 1.1

The Website works with Mediavine to manage third-party interest-based advertising appearing on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website.

First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioural advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimise advertising.

Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, receive notification of new cookies, disable existing cookies and clear your browser’s cache. For more information, visit All About Cookies.

Without cookies you may not be able to take full advantage of the Website content and features. Rejecting cookies does not mean that you will no longer see ads when you visit the Website. If you opt out, you will still see non-personalised advertisements.

Data used when serving personalised ads

  • IP address
  • Operating system type
  • Operating system version
  • Device type
  • Website language
  • Web browser type
  • Email address in hashed form

Mediavine Partners may use this data to link to other end-user information that a partner has independently collected to deliver targeted advertisements. Mediavine Partners may also separately collect data about end users from other sources, such as advertising IDs or pixels, and link that data to data collected from Mediavine publishers to provide interest-based advertising across devices, browsers and apps.

This data includes usage data, cookie information, device information, interactions between users and advertisements and websites, geolocation data, traffic data and information about a visitor’s referral source. Mediavine Partners may also create unique IDs and audience segments used to provide targeted advertising.

National Advertising Initiative opt-out Digital Advertising Alliance Network Advertising Initiative AppChoices Mediavine Partners

You can use these resources to learn more about interest-based advertising and available opt-in or opt-out choices. For mobile apps, you may also use the platform controls on your device.

03

Member information

Email accounts

By registering with My Telly, the user gives permission to securely store their email address, TV reception location and TV viewing preferences for the purpose of displaying a personalised TV schedule and sending TV alert notifications only.

My Telly will not transfer any user details to a third party or send unwanted communications unrelated to this TV listings service.

The user may delete their account at any time directly through the mytelly.co.uk website or by contacting My Telly at feedback@mytell.co.uk.

04

Site preferences & analytics

Cookies

When you visit mytelly.co.uk, we or our third-party ad server may collect information about your visit using a feature called a “cookie”. If you have previously provided personal information to us, we may retain information about the frequency and contents of your visits.

We use this information to aggregate information about session length, the number of visits to our site, the popularity of different areas of the site and to deliver relevant advertisements to your browser.

05

Liability

Release

You hereby acknowledge and agree that under no circumstances will My Telly, its owners, its employees or any third-party content provider to My Telly be liable to you or any third party for any loss whatsoever caused by your reliance on information obtained through the site, as well as any direct, indirect, incidental, special or consequential damages or injury arising out of the use or inability to use the service or out of breach of any warranty, or caused by any failure or computer virus, communication line failure, theft or destruction or unauthorised access to and/or alteration of the My Telly site.

In the event that you have any claim or action against any other member arising from that member’s use of our Website or the Service, you agree to pursue such claim or action independently of and without any demands from us, and you release us from all claims, liability and damages arising from or in any way connected to the claim or action.

In the event that a claim or action is brought against us from your activities or use of the Website or the Service, including any breach by you of this Agreement or any charges or complaints made by other parties against you, you agree to pay, hold harmless and defend us in the claim or action. You also agree to cooperate as fully as reasonably required in the defence of any claim and allow us to assume the exclusive defence and control of the matter.

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