The competition starts in Sancton, East Yorkshire and The North Star Club, owned by Carolyn Van Outersterp, who is joined in the competition by her daughter Galatea, where they hope their peaceful woodland cabins win over their guests. On arrival, guests Luke and John are critical of the cleanliness, and the pricing of the rooms raise eyebrows. At dinner, the reveal of a self-catering breakfast ruffles some feathers, but it's the lack of wi-fi that divides the guests