The competition kicks off in rural Co Durham at Bowlees Farm Holiday Cottages, where married couple Tony and Viv Smith hope that their tranquil setting, private hot tubs and indoor swimming pool will impress their visitors. Their guests are bowled over by the views and the facilities, but friends Jane and Rachel find fault with the cleanliness in the kitchen. At dinner, it's revealed that breakfast will be provided by the local farm shop, the only facility that Tony and Viv don't seem to have. Despite the clean plates, married couple Amanda and Howard make their feelings clear on the lack of options