In this edition, the doctors at Balham Park Surgery must deal with several highly emotional patients. Dr Eleanor Beecraft's patient is furious that his ears are still blocked up with wax, despite him consistently missing hospital appointments to have them syringed. Meanwhile, a woman arrives for an appointment with Dr Shah, and is terrified that her stomach pains are a sign of ovarian cancer. Dr Heather Watson sees a patient who, instead of feeling ecstatic at being newly pregnant, is in mortal fear of another miscarriage