The Palace is undergoing a huge transformation to help bring to life what it was like for the people who lived and worked there in the 1200s. Pride of place is a new exhibit, a 700-year-old, one-of-a-kind, rare item found in the Tower's moat, with an amazing story to tell. Meanwhile, in the Raven House, two new arrivals are about to move in, but first, everything needs to be made ready for them