Documentary going behind the scenes of the exclusive five-star hotel in the heart of London's Mayfair and its countryside cousin, Four Seasons Hampshire. Young apprentice chef Connor begins his training under Head Chef Benjamin at Michelin star restaurant Pavyllon. Housekeeping manager Ivan tries to source two horsehair pillows in an unusual guest request and Julian at the concierge desk takes on a last-minute mission when a guest requests a bespoke picnic including a specific scotch egg