My Telly FAQ

No. You can browse the UK TV Guide and streaming guide without signing in. A free account lets you personalise your provider and channel lineup, save favourite programmes, choose streaming services and manage reminders across My Telly.

Go to our Forgot your password? page and enter the email address connected to your account. Follow the instructions in the email, sign in again and choose a new password from Profile Settings.

Sign in, open Profile Settings, then update your email address or choose a new password. Save your changes before leaving the page.

Sign in and open Profile Settings. Scroll to the account deletion option, follow the on-screen instructions and confirm your choice. Account deletion is permanent, so check that you no longer need your favourites, channel choices or reminders first.

Open Providers and choose the location and television service that match how you watch. My Telly will use those choices to shape your local channel lineup and schedule. You can also browse our UK locations before setting up a personalised guide.

My Telly carries listings for popular UK services including Freeview, Freesat, Sky and Virgin Media, together with additional regional and platform options. Visit the TV providers page to see the choices available for your location.

Sign in, go to Providers and select your new location or television service. Save the change and your guide will update to the relevant lineup.

Sign in and open Channels. From there you can hide channels you do not watch, restore available channels and reorder your lineup to make the guide faster to scan.

Please contact us with your location, television provider, channel name, date, time and the programme that appears to be wrong or missing. Listings can differ by region and provider, so those details help us identify the correct schedule quickly.

Yes. Open the guide page you want, then choose Print from your browser menu or use Ctrl/Cmd + P. The printed result is generated by your browser and may vary depending on the device and page you are viewing.

Open the programme’s My Telly listings page and use the favourite control to add it to your account. To review or remove saved programmes later, sign in and open Reminders.

Sign in and open Reminders. Find the relevant programme and change its alert setting, or remove the programme from your saved list if you no longer want to follow it.

Sign in and open Streamers. Select the services you use and save your choices. You can still explore the full UK streaming guide whenever you want to browse more widely.

My Telly is a television listings and streaming discovery guide; it does not broadcast channels or host programmes. Use our schedules to see where something is airing, or follow an available viewing link in the streaming guide to open the relevant broadcaster or streaming service.

Yes. Visit the My Telly Apps page for the current iPhone, iPad and Android download links. Sign in with the same My Telly account to keep supported personal settings connected between the website and app.

My Telly publishes listings and discovery information but does not make programmes or decide what channels broadcast. For comments, complaints or questions about a programme, presenter, storyline or channel decision, please contact the relevant broadcaster or production company directly.