Sam Dushey, the CEO of Shoppers World, goes undercover in his own company. Since taking over the family business, Sam has made it his mission to expand Shoppers World rapidly, and he wants to make sure all of his stores are performing up to his high standards as the business grows. Among the employees he meets are a woman who has worked for the company for eight years without a pay rise, and another who was attacked with pepper spray while trying to stop a robbery