Dippin' Dots is an American brand that sells cryogenically frozen beads of ice-cream. Recently, it enjoyed its busiest summer, scooping 146 billion dots and making an annual revenue of $300million. But, before that, in 2012, the company was on the brink of bankruptcy, until owner and CEO Scott Fischer turned its fortunes around. Here, he infiltrates his workforce to find out if his expanding empire has the manpower to cope. As his alter ego Brad, a man looking for a new career, he goes undercover, meeting a factory production operator, a warehouse supervisor, a sales supervisor and a server